Yes! You will find a bedMATCH system in every one of our locations.

None at all.

You can get a blended recommendation when two sleep partners have different postural support needs. Blended recommendations identify the ideal support level and matching mattresses that best meet both sleepers' need.

It isn't necessary but it is recommended so they, too, can experience the diagnostic process and the recommended results.

General information, such as your first name, gender, age, whether you have a sleep partner, your preferred sleeping position, side of the bed you sleep on, your height and weight, if you suffer from any pain when sleeping or waking, and the location of such pain.

Your results will appear on the bedMATCH computer screen, and you will receive a color-coded personalized printout. This printout will show yours as well as your partner's individual recommendation, along with a blended recommendation.

It's the sustained support needed to keep the body in a relaxed, neutral position while sleeping. Settling into an unnatural position on a mattress that doesn't deliver proper support can cause discomfort, morning aches and pains, and can contribute to larger health issues over time.

The sensors in the bedMATCH test beds take 18 statistical measurements and makes over 1,000 calculations to determine your recommended level of postural support.

Deposits on regular merchandise: All non-financed sales require a 25% non-refundable, non-transferable deposit. All financed sales require a non-refundable, non-transferable deposit equal to delivery/setup fees and taxes.

Special Orders: All special orders require a 50% non-refundable, non-transferable deposit. Hanks Furniture is pleased to be able to order this item to meet your specific needs. Special orders are non-refundable.

Hank’s Furniture offers several quick and easy financing options that are sure to fit your budget. Visit the Financing Options section of our website to see our current extended financing promotion and to apply for credit.

You will need to contact the company that you have your account with. Hank's keeps no records of credit balances or payments. The credit company information can be found on your credit account monthly statement.

Hank’s Furniture accepts:

• Visa
• Mastercard
• Discover
• American Express
• Apple Pay
• Google Pay
• Cash
• Personal Check

We also offer several quick and easy financing options that are sure to fit your budget. Approved applicants can purchase immediately from any of our showrooms! Our application process is quick, safe and simple. Get a response in just minutes.

Hank's does not have a layaway plan. We do however offer a deposit to hold plan. A 25% deposit is required to hold the merchandise with the balance due in full within 90 days. As a service to our customers, we can only hold the merchandise for 90 days. Merchandise not picked up within the 90 days will result in forfeiture of all deposits to date. All closeout/discontinued stock can be held no more than 30 days. Closeout/discontinued stock not picked up within the 30 days will result in forfeiture of all deposits to date.

All of our furniture has at least a one-year from the date of purchase warranty. Please see our Warranty Information for further details.

Please see our Return Policy and/or Verified Value Pricing Guarantee. Still have questions? Please contact your local Hank's team. Find their contact information here.

Please contact your salesperson at the showroom location where you purchased your furniture. They are happy to help answer any questions you have.

Product dimensions are included on the website. We make every effort to make sure the dimensions are correct, but, please verify all measurements before purchasing. If no dimensions are given, please contact your nearest Hank's showroom.

Please contact the showroom in which you made the purchase. They will be happy to help you with any problem you might have after your purchase.

Please see our Return Policy and/or Verified Value Pricing Guarantee. Still have questions? Please contact your local Hank's team. Find their contact information here.

The pricing for the options we show online is the same in our stores; however, the stores may have some different package options.

We do have a priority pricing app available that will alert you as our future specials become available. Download our  Priority Pricing App or sign up for our e-blasts located at the bottom of our website.

Store Pickup allows you to make purchases online and pick up your order at a Hank’s Furniture store of your choice.

Any items we show online are available for store pickup.

All sales purchase information should be given to the customer at the time of purchase. We suggest that you keep all of this information in the event that you may have to file an extended warranty claim, which will require a copy of your sales ticket in order to complete the claim. If you have lost or misplaced your sales ticket, you can contact your salesperson at the showroom location your purchase was made.

Yes! We have Hank’s gift certificates available to purchase in any denomination at any of our showrooms.

Hank's does not have a layaway plan. We do however offer a deposit to hold plan. A 25% deposit is required to hold the merchandise with the balance due in full within 90 days. As a service to our customers, we can only hold the merchandise for 90 days. Merchandise not picked up within the 90 days will result in forfeiture of all deposits to date. All closeout/discontinued stock can be held no more than 30 days. Closeout/discontinued stock not picked up within the 30 days will result in forfeiture of all deposits to date.

If you are needing repairs to your furniture, please download the appropriate PDF form from our Warranties page and contact the store manager from the location you made your purchase. 

We will be happy to deliver your merchandise to you. Please check with your sales associate for the cost of delivery and setup. All items should be inspected when delivered. Any damages must be noted upon the delivery invoice. We reserve the right to inspect the damages and to repair or exchange the merchandise. This will be determined at our discretion, and of course will be done to like-new condition.

Please contact your salesperson at the showroom location where you purchased your furniture. They are happy to help answer any questions you have.

In preparation for your delivery, measure the area you plan to place your new furniture in, as well as the furniture you have selected to purchase, before placing your order. Also measure any doorways (height and width) through which the furniture must pass to get to its final position in your home. Identify any delivery obstacles - is there enough ceiling clearance? Will the furniture clear the stairway or elevator? Can the piece be maneuvered around any right angles? Also, please remove pictures, accessories, etc. from the walls to prevent damage. Please secure your pets as furniture pieces can be large and heavy and we do not want anything to happen by accident. The delivery team will place the furniture in your room of choice. Our delivery teams are not permitted to move your existing furniture, electronics, or other household belongings and cannot set up lamps, hang pictures or mirrors on walls, or make electrical connections for entertainment units. Our commitment is to provide you with outstanding customer service, as safely and efficiently as possible.

Unfortunately, we cannot. However, there are many nonprofit organizations that will gladly come to your home and remove the furniture. 

Currently we only deliver to areas surrounding any of our 16 store locations. https://hanksfurniture.com/locations. Rugs can be shipped directly via FedEx or UPS to any of the 48 contiguous states.

We will be happy to deliver your merchandise to you. Please check with your sales associate for the cost of delivery and setup. All items should be inspected when delivered. Any damages must be noted upon the delivery invoice. We reserve the right to inspect the damages and to repair or exchange the merchandise. This will be determined at our discretion, and of course will be done to like-new condition.