Joe Powers at the Russellville store helped us move the recliner out in minutes!
— A. Flores, Russellville, AR
Found exactly what we came in for. The sales team went above and beyond to get us what we wanted and afford.
— Adam Jewell, Rogers, AR
We've used them twice now and have had great experiences both times. They have good quality furniture, lots of different style options, and a decent price tag. Brandi O'Neill was our salesperson and we love working with her. We won't go to anyone else from now on. She's extremely nice, helpful, and knowledgeable. Bonus, she kept up with our silly sense of humor. LOL! Seriously, she went above and beyond to make sure we found everything we were looking for and we could not ask better service.
— Billie Jo Keirsey, Little Rock, AR
When we walked into Hanks we were greeted by Dylan McNamara he was very friendly, patient and he smiled (shocking right) . We looked around and thanked him because we wanted to think about it. Ultimately we went back the next day and purchase a sectional ! If you need furniture Hanks is your place ask for Dylan McNamara.
— Carol McRedmond, Destin, FL
Great quality! Excellent customer service!
— Danielle Williams, Little Rock, AR
Hanks is a clean and nicely stocked store. Jamison is a knowledgeable and professional . Thanks Hanks and Jamison.
— Danny Konz, Harrison, AR
Got what we were looking for. Worked with us on price and very helpful and friendly. Go see Angie! Great sales associate.
— Day, Mountain Home, AR
Clay was an amazing sales guy! He was extremely helpful, attentive and not pushy at all! Hanks is now out go to place for ALL of our home furnishing needs! Thank you Clay!
— Dekklin, Dothan, AL
We purchased 2 recliners, Ethan was a huge help, we could not decide between a love seat or chairs, his patience was wonderful with us. He has a great personality and will go far...you can tell he likes what he does...we will ask for him in our further purchases.
— Dianne Daigle, Panama City, FL
They always have great furniture and the prices are reasonable. I've purchased furniture here several times over the course of ten years. Never had an issue with the quality or customer service.
— Ebony Martinez, Jonesboro, AR
Friendly salespeople, beautiful store, and fast delivery! These hard working individuals deserve more than a 5 star rating! I can tell you first hand that they will treat you right and make sure you’re taken care of if you have any problems.
— Harry Lendor, Dothan, AL
Had a great shopping experience at Hank's. Melissa was fantastic! She helped me configure the perfect sectional for my space. :)
— Heather Hudson, Destin, FL
Gerard was extremely helpful— beginning to end. He pointed us in the right direction, then gave us space to look. He then helped us by moving around tables to let us see what our choices would look like together. He and Brad were patient, helpful, kind, and a pleasure to work with. They made the buying process less grueling and we very much appreciated that. They will certainly have our business again!
— Heather Vansickle, Texarkana, TX
I had an amazing opportunity to meet Kim and she was so loving, with respect and will to help. I would recommend Hank to anyone.
— Jean Jones, Fort Smith, AR
Joe, the manager, was a great help picking out a bedroom set. Definitely would recommend going and asking for Joe!!!
— Jim Martini, Russellville, AR
Overall great experience! When arriving we were greeted by Arthur. He didn’t follow us around the store and did not give off the salesman vib. The pricing wasn’t inflated like other stores around and Arthur worked to get us discounts where he could. What I liked most was he would actually go and look up things when we had questions instead of just guessing or saying no. Delivery went smooth. Couch quality has been nice.
— Joe Shiver, Mobile, AL
Great deals on furniture and bedding. Extremely friendly and helpful
— John Weichmann, Harrison, AR
Loved the experience of this place. Went with my wife today, and our salesman was Braxton. I give Braxton an A+. He was super friendly, helpful, did not give off the salesman vibe, and made our purchase streamlined.
As I waited I saw the other salespeople were welcoming and helpful to other customers as well.
With this kind of experience and service, Hanks has now won a customer for life.
— Joshua Thompson, Mobile, AL
My family and I just moved back to Arkansas from California. We had been to all the furniture stores in Jonesboro and Paragould. Finally we went to Hanks and received the best customer service from the moment we walked in the door. Found exactly what we were looking for and salesman made suggestions that was not overpriced. Definitely will be back.
— Kara Bates, Jonesboro, AR
Nice store and Nathan was friendly. I liked him. Really nice furniture.
— Kay Warren, Fort Smith, AR
Thomas is the best! His expertise and guidance, we found exactly what we were looking for, and we couldn't be happier with our purchase. We used the Bed Match to find the perfect firmness for our needs.
If you're in need of mattress and want a truly exceptional shopping experience, I highly recommend seeking out Thomas at Hank's Fine Furniture on Bowman. You won't be disappointed!
— Kristen Valley, West Little Rock, AR
Nick was phenomenal, professional, patient and gave the upmost hospitality service! I've never encountered hospitality on the level he gave! The store was very clean and had a great variety of furniture to choose from. Nick is a great asset to your company. I would definitely recommend Hanks Furniture to anyone who needs furniture. I encountered other staff members who were also friendly and professional. The two gentlemen who delivered my furniture were very professional and hospitable. Excellent customer service all around at Hanks furniture!
— Lisa Crawford, Spanish Fort, AL
My husband and I had a great purchasing experience at Hank's. After searching online for months for a customizable leather sectional, we enjoyed being able to go in the Hank's showroom, sit on the pieces and see fabrics in person. Our salesperson, Scott, was knowledgable and answered all of our questions. I was also quite impressed with the delivery team who were very careful when putting beds together in my children's room and setting up our sofa.
— Lynsey Beasley, Panama City, FL
When I came in, I met with Justin Madle, who was nothing but professional and kind. He’d walk away and allow me to look, and when I had questions, he was there. Absolutely ZERO pressure to buy, but they’re to help when needed. I ended up buying a beautiful chair/ottoman and leather sofa from him. I searched many other stores as well and this was the best place and experience I had. If you need furniture, come see Justin Madle , you’ll be glad you did! Thanks Justin and Hanks Furniture for the great experience!
— Matt Morgan, Spanish Fort, AL
Hank's is always great to work with. Over the years I've purchased a lot of items from there. All were high quality and long lasting. Zac was who has assisted us this most recent time and his service is top notch. Highly recommend requesting Zac if shopping in the store.
— Meredith Smith, Jonesboro, AR
Purchased a mattress, adjustable base, and two pillows. Phillip was a great salesman and was not pushy. All staff in the building were kind and helpful. Great quality furniture. Will definitely be back and will ask for Phillip in the future!
— Michaela Moore, Rogers, AR
We went to Hank's in Fort Smith to look at beds today and sales associate Nikki Buckles helped us pick out the best one. She was professional, very kind, and knowledgeable.
— Monica Jordan, Fort Smith, AR
Loved it. I came in to see some of the specials in person. The lady named Angel was very professional. She answered my questions, didn't harass me or follow me and let me look around in peace. She came back to us and gave us her card, explained the special and delivery expectations. I love good, clear cut customer service where I'm not being treated like a piece of meat or a thief. I'll likely continue buying here vs other places where I had the opposite experience.
— Porsche Hamilton, West Little Rock, AR
Don't go in here unless you have time to stay a while, because you'll always see something you'll like then over there there's something else you gotta see then again over there and then again over there! You can spend all day here. We ended up buying a sofa, love seat, a gliding rocker and 2 end tables and a coffee table.
— Rob H, Fort Smith, AR
Best furniture shopping experience EVER! Quality merchandise, knowledgeable sales staff and affordable! Melissa and Jody were such a pleasure to work with. If we need anything else our first stop will be Hanks!
— Rox Jones, Destin, FL
Extremely easy and we are very happy with our purchase. Frank and Robert were most helpful and very kind to follow up after delivery.
— Sharon Wilkins, Searcy, AR
This Hank's store is located near the Walmart Supercenter in Russellville, Ar..we were met at the entrance by Joe. he is a very pleasant salesperson that informed us of all the areas in the store and ongoing sales..very impressed with the big selection of different types of furniture and mattresses etc.
— Sheryl Killins, Russellville, AR
We had the privilege of working with Marcus last month. He was very accommodating, super patient and not pushy. We were so impressed we ended up ordering a new living room ensemble. He is a problem solver and has wonderful manners. I highly recommend this young man. I hope this company knows what a gem they have.
— Travis, Mountain Home, AR
We looked all over, and Hank's has a great selection that is well set up, very nice staff that were not pushy. It took us 3 visit to make a decision and they were nice, professional, and informative about the material and care. I would recommend shopping there to anyone looking for new furniture.
— Victoria Reeves, Panama City, FL