Joe Powers at the Russellville store helped us move the recliner out in minutes!

Found exactly what we came in for. The sales team went above and beyond to get us what we wanted and afford.

We've used them twice now and have had great experiences both times. They have good quality furniture, lots of different style options, and a decent price tag. Brandi O'Neill was our salesperson and we love working with her. We won't go to anyone else from now on. She's extremely nice, helpful, and knowledgeable. Bonus, she kept up with our silly sense of humor. LOL! Seriously, she went above and beyond to make sure we found everything we were looking for and we could not ask better service.

When we walked into Hanks we were greeted by Dylan McNamara he was very friendly, patient and he smiled (shocking right) . We looked around and thanked him because we wanted to think about it. Ultimately we went back the next day and purchase a sectional  ! If you need furniture Hanks is your place ask for Dylan McNamara.

Great quality! Excellent customer service!

They always have great furniture and the prices are reasonable.  I've purchased furniture here several times over the course of ten years. Never had an issue with the quality or customer service.

Gerard was extremely helpful— beginning to end. He pointed us in the right direction, then gave us space to look. He then helped us by moving around tables to let us see what our choices would look like together. He and Brad were patient, helpful, kind, and a pleasure to work with. They made the buying process less grueling and we very much appreciated that. They will certainly have our business again!

Overall great experience! When arriving we were greeted by Arthur. He didn’t follow us around the store and did not give off the salesman vib. The pricing wasn’t inflated like other stores around and Arthur worked to get us discounts where he could. What I liked most was he would actually go and look up things when we had questions instead of just guessing or saying no. Delivery went smooth. Couch quality has been nice.

Great deals on furniture and bedding. Extremely friendly and helpful

Nice store and Nathan was friendly. I liked him. Really nice furniture.

Nick was phenomenal, professional, patient and gave the upmost hospitality service! I've never encountered hospitality on the level he gave! The store was very clean and had a great variety of furniture to choose from. Nick is a great asset to your company. I would definitely recommend Hanks Furniture to anyone who needs furniture. I encountered other staff members who were also friendly and professional. The two gentlemen who delivered my furniture were very professional and hospitable. Excellent customer service all around at Hanks furniture!

Purchased a mattress, adjustable base, and two pillows. Phillip was a great salesman and was not pushy. All staff in the building were kind and helpful. Great quality furniture. Will definitely be back and will ask for Phillip in the future!

We went to Hank's in Fort Smith to look at beds today and sales associate Nikki Buckles helped us pick out the best one. She was professional, very kind, and knowledgeable.

Extremely easy and we are very happy with our purchase. Frank and Robert were most helpful and very kind to follow up after delivery.

We looked all over, and Hank's has a great selection that is well set up, very nice staff that were not pushy. It took us 3 visit to make a decision and they were nice, professional, and informative about the material and care. I would recommend shopping there to anyone looking for new furniture.