We understand that a new furniture purchase is an important decision and investment. Guardian offers Furniture Protection Plans that allow you to relax and enjoy the beauty and comfort of your new furniture without the worry of life’s little accidents.

How the Protection Plan Works

If a covered stain or damage occurs, simply call the toll-free customer service line within 30 days of the incident. Guardian may send a cleaning kit or schedule a service technician to come to your home to provide one of the following services, all at no cost to you!*

• Professional cleaning for covered accidental stains
• Professional repair for covered accidental damages
• Zero labor charge on part replacement
• Full item replacement if unable to clean or repair

Coverage for Furniture*

Plan term is for 5 years. All coverages are for covered accidental stains or damages from a specific incident. Only these accidents listed below are covered under this plan:

• Food or beverage stains 
• Human or pet bodily fluid stains
• Grass, grease, ballpoint pen ink, cosmetics, iodine, lipstick, crayon and shoe polish stains
• Nail polish stains
• Rips, cuts, burns or punctures
• Breakage of wood or other hard surface
• Gouge, heat mark or liquid ring
• Chip/breakage of glass or mirrors, loss of silvering on mirrors (except crowned or curved glass)
• Checking/cracking/bubbling/peeling of finish
• Breakage of frames, springs, mechanisms and reclining, inclining, heating, vibrating functions will be covered if they were covered by the original manufacturer’s warranty that has expired.

Summary of Protection Plan EXCLUSIONS:

• Any pet damage
• General soiling and accumulation of stains
• Odors
• Unknown stains
• Normal wear
• Surface scratches

How to Submit a Service Request

1. Call the Guardian toll-free Customer Service number within 30 days when a covered damage occurs.
2. To help expedite the service request process have your original itemized receipt and Plan documents in hand.
3. Be prepared to describe the incident, including when and how it occurred, the size of the damage and the location. A photo may be requested to better assist with your service.

You will receive a copy of your protection plan documents via the email address that you provided at the time of purchase. You may also view your documents online by visiting GuardianProducts.com and clicking on the “My Plan Documents” buttons. Please review the terms and conditions of your plan. If you have any questions contact Guardian Customer Service at the number below.

Guardian Customer Service: 1-800-527-8485

*Some exclusions apply. See protection plan terms and conditions for complete details. Protection plans provided by CAN Warranty Service, Inc. or one of its affiliates, and administered by Guardian Protection Products, Inc.

†from a specific incident