Jordan White Upholstered Chair

Please Read Delivery Policy Completely

We will make every effort to deliver your furniture in a timely and professional manner.

• Before delivery can be scheduled, the sales order must be paid in full.
• All merchandise to be delivered must be available in our warehouse.
• If more than one delivery is performed, there will be another delivery fee applied to your sales order.
• Deliveries will occur between 9 am and 9 pm. Due to high volume, it is impossible to guarantee a specific time of delivery.
• On the day of delivery, the driver will call you 30 minutes to one (1) hour prior to delivery. Someone must answer the phone and be available to receive the delivery. If no one is home to accept delivery, you will have to reschedule for the next delivery date and a second delivery fee will be applied.
• Customer must have the space prepared to accept the delivery upon its arrival. Please be sure that there is a clear path from the point of entry into your home to the room where your new furniture will be placed. DUE TO LIABILITY ISSUES, WE CANNOT MOVE YOUR EXISTING FURNITURE, ANY ELECTRONICS, TVs OR COMPUTERS.
• FLOORS - Carpet, tile, wood or laminate floors can be damaged or soiled. It is the customer's responsibility to lay down rugs, cardboard, blankets, etc. to protect their floors. HANK'S IS NOT RESPONSIBLE FOR DAMAGED FLOORS.
• All items, including merchandise that is NOT set up by our delivery crew, should be inspected at time of delivery and ANY DAMAGES MUST BE NOTED ON THE SALES ORDER AT TIME OF DELIVERY.
• A 48 hour cancellation notice MUST be given or the delivery fee is FORFEITED.

See More Customer Service Policies

CLASSIC HOME WARRANTY
Classic Home offers a limited 12-month warranty on all of its items covering manufacturing defects.
Should a valid claim be placed Classic Home will issue a credit for a repair or replace the item.
Shipping costs are not covered under this warranty and may only be paid at our discretion.
We do not offer a warranty that covers characteristics that are typical of our product type and the
materials used, this would include, but is not limited to variations in texture, the inherent patina of
reclaimed woods, tone of finish, variation in color in both wood finishes, fabric and leather colors
from items shown in any published promotion materials or website images, or showroom samples.
This warranty only applies to the frame and springs of upholstered items and excludes wear and tear
to covers in all circumstances.
Classic Home is not responsible for any claims resulting from misuse, mishandling by customers or
their carriers, inappropriate storage or exposure to either high or low humidity levels that are typical
in a customer’s location, season splits, or commercial use of items.
To the fullest extent permitted by California law, Classic Home expressly disclaims all consequential
and incidental damages, including loss of profits. To the fullest extent permitted by California law
this limited warranty replaces all implied warranties. No other express warranty is given including
any words or actions by either a Classic Home employee or contractor. Classic Home disclaims all
liability for damages caused to our customers due to our inability to supply.
This warranty is governed by the laws of California.