My husband and I had a great purchasing experience at Hank's. After searching online for months for a customizable leather sectional, we enjoyed being able to go in the Hank's showroom, sit on the pieces and see fabrics in person. Our salesperson, Scott, was knowledgable and answered all of our questions. I was also quite impressed with the delivery team who were very careful when putting beds together in my children's room and setting up our sofa.

Bought a sectional sofa just over 1 year ago from salesman Mr. Day. He was extremely helpful & knowledgeable without being pushy or pressuring. He gave us a good deal and a discount on extended warranty. Delivery was quick, on time, and professional. I even called a couple days later because I wanted to purchase an extra piece of the sectional to make it larger. Was able to quickly purchase it over the phone, and was able to pick it up myself the same day at their main wearhouse. Can't think of anything negative about my experience.